FAQ

Are the trees healthy?

Yes, we do not offer diseased trees for sale. They are frequently inspected for insects, fungus, and pathogens.

 

Is there a guarantee?

We guarantee that the tree is as pictured and described as well as healthy and alive when delivered to the shipper. It is shipped insured so intact delivery is covered. Since we have no control after the tree has left our possession we cannot offer any further guarantee.

 

How do I pay for it?

We accept MasterCard, Visa, Discover, PayPal, and personal check. We will take details over the phone or by email. We ask for a deposit of 50% at the time of order with the balance (including packaging and shipping) due upon shipping. The deposit is not refundable except for our inability to furnish the tree or other catastrophic events.

 

What about phytosanitary certificates?

We are not professional nurserymen nor do we profess to know the requirements of every state. If your state requires a phytosanitary certificate we will furnish one at your expense. 

Price includes UPS ground shipping

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Copyright © White Bear Group, Inc.,  White Bear Lake, MN
bob@whitebearbonsai.com
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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